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Onboarding

Verifying Identity Away From a Desk: Mobile, Field and In-Person Onboarding

Verification flows built for someone at home with a passport fail in the field. What changes with unreliable connectivity, an unprepared subject, and an agent physically present.

What Happens to Verification Speed When 10,000 People Onboard at Once

Average verification latency hides the peak, and the peak is when your onboarding funnel is worth the most. Which architectural decisions actually govern verification speed under load.